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FAQ

Commonly asked questions answered here...

  • How do I book?
    You can book directly on our site by clicking the "Book Now" button. Please select your date and time when checking out as well as how many are in your group.
  • Is the booking a one-way or two way transfer?
    Each booking is one-way. You will need to select your FROM THE HOTEL Transfer and your FROM THE SHIP transfer for a round trip. This is done per person not per group. so please put the number of guests when checking out.
  • Can I book a private transfer?
    Yes, you can book a private transfer by selecting all 14 seats at check out OR you can give our team a call at (321)418-8878 to book based on availability.
  • What is the maximum number I can book per group?
    Each standard departure has 14 available seats. If you need more then 14 seats, you will need to book two separate departure times OR give our team a call for a custom/ private transfer.
  • Will the shuttle still run if only 1-3 people booked for a specific departure?
    We have a minimum of 4 guests to run a departure. This is due to port fees and fuel cost (the port charges us every time we enter the terminal area). For this reason, if we have1-3 TOTAL guests booked for a specific departure time, we respectfully reserve the right to move your departure time by +/- 1 HOUR max. This is only done as a last resort circumstance and we appreciate your understanding.
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